• 1️⃣ TAKE CLEAR PHOTOS

    Take a few clear photos of your part:

    - One straight-on
    - One from the side or cross-section
    - Close-up of any markings, screws, or brand names

    If possible, include basic measurements (width, height, wheel diameter, etc.).

  • 2️⃣ EMAIL IT TO US

    Send your photos to:

    📧 parts@rollersandmore.com.au

    In your email, include:

    - What the part came from (sliding door, window, wardrobe, etc.)
    - Any brand name (if known)
    - What issue you’re having (not sliding, dropping, not locking, etc.)

    You’ll receive an automatic reply confirming we’ve received it.

  • 3️⃣ WE IDENTIFY & REPLY

    Our team will match your part and get back to you — usually within 24–48 hours.


    We look forward to hearing from you!